Welcome to Phulwaa ! We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy (hereinafter referred to as “Policy”) governs your use of the Website (www.phulwaa.com)which is owned by Twinspiration Blooms Pvt. Ltd (hereinafter referred as “Phulwaa”, “We”, or “Us”) for the service accessed through the Website/App, collectively (hereinafter referred as “the Service”). This Policy has been created for You in order to understand how We collect, use and transfers Your information while You use the Website/services, so that You could freely use our Website without having any fear of any circumstances and We will consider that You are consenting to us collecting, using and transferring Your information when You submit the information in the Website.

Your privacy is very important to Us for every visit You make and We are committed to protect it.  It will be our responsibility to keep and protect your information in a secure and confidential way. By accessing and using the Service, You indicate that You have read and agree to the terms and conditions of our Privacy Policy. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE REFRAIN FROM USING THE WEBSITE

Protecting the security and privacy of your personal data is important to Phulwaa, therefore, We conduct our business in compliance with applicable laws on data privacy protection i.e. THE PERSONAL DATA (PROTECTION) BILL, 2013 AND DATA SECURITY.

1. Information We Collect
We collect personal data when you:

• Visit our website or mobile app.
• Sign up for our services.
• Place an order or contact customer support.
• Participate in promotions or surveys.

The information may include your name, contact@phulwaa.com address, contact number, payment information, and browsing behavior.

2. How We Use Your Information
We use your data to:

• Process orders and transactions.
• Improve our services and customer experience.
• Send promotional offers (with your consent).
• Comply with legal obligations.

3. Cookies
We use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies; however, this may limit certain functionalities of our website.

4. Data Sharing
We do not sell or share your personal data with third parties, except:

• To trusted partners for processing payments, shipping, or analytics.
• When required by law.

5. Your Rights
You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.

For inquiries, contact us at contact@phulwaa.com 

6. Updates to Privacy Policy
We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

We don’t just send You any communication regarding any news or updated services or updates until and unless you opt for it, as you will have the option to “opt” in or “opt” out for receiving any communications from Us regarding the same. However if You are using the service from our Website then there will be service, subscription packages and invoice -related contact@phulwaa.coms from Us. 

For any questions or comments that You have about this Policy or any practices of the Website and you would like to update or verify any personal information that we already have then please use your login account details or perform the activities or contact us at www.phulwaa.com

Your data will be stored in secure cloud provided by reputed service providers. We will have Your information only for such period i.e Three (03) to Six (06) months or may be required for the purpose of subscription purposes however We may retain Your information as necessary to comply with marketing and/or legal obligations, to resolve disputes if any arises in future.

Your personal information is very important to Us and We will use our top priority technical and organizational security measures to protect Your information from being accessed or disclosed by any unauthorized persons, unlawful processing or destruction, risks of damage, loss or alteration of information both during transmission and once We received it. When you place orders for subscription or access your bank account information, we offer the use of a secure server.  

We maintain complete electronic and procedural safeguards, control and security of all tax related information. We use both internal and external resources to review our security procedures. Whenever We prompt you to transmit sensitive information, income, invoice details or credit card information, we support the encryption of your information as it is transmitted to us. We may use encryption, passwords and physical security measures to help protect your personal information against unauthorized access and disclosure, viruses, Trojan horses, worms, time bombs or any other computer programming devices which are intended to damage our user system. We will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with IT Act, 2000 and rules made there under. 

There is no absolute secure of the transmission over the internet or any electronic storage and We try our best to use technological means to protect and secure Your personal Identifiable information, however We cannot guarantee and also You cannot expect that there will be immunity from any wrongdoings, malfunctions, unauthorized interceptions or access, or other kinds of abuse and misuse. You should take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows. 

We may, at any time, revise this privacy statement with prior  notice so that You remain updated  regularly. Continued use of the Website after a change has been made is Your acceptance of the change.